Lesson 1 of 8

What a CTO actually does

8 min read The job 5-question check Flashcards included

The CTO job is one of the least well-defined roles in the technical world. That is not sloppiness in the industry. It is a real consequence of how the work is put together, and you can only navigate it once you can see the parts.

Seven roles, not one job

Fournier’s approach is to skip the title and list the roles senior technical leadership can play. Companies then combine them by need.

R&D (Research and Development)
Expanding the cutting edge. Experimentation and new technology generation, sometimes owning technology strategy, sometimes purely finding new ideas.
Technology strategy / visionary
Where technology strategy meets product. Predicting how technology will evolve in this industry and using that to grow the business. Often manages the product organization too.
Organization
Structure and people. Owns the staffing plan and the org design, and makes sure projects are staffed to match.
Execution
Making things actually get done. Aligning roadmaps, planning work, prioritizing, breaking roadblocks, resolving conflicts.
External face of technology
Client meetings, the sales cycle, conference talks. Also the engineering brand a company builds to hire against.
Infrastructure and technical operations
All technology infrastructure and its operation. Cost-focused, security-focused or scaling-focused depending on the company’s stage.
Business executive
Business first. Understands the industry and the other functions, balances development needs against business growth, owns high-level prioritization.

Nobody holds all seven. Some people can play several, some only one or two, and some companies do not need all of them filled. At a large enough company every one of these breaks down and has to be looked at division by division.

The combinations are the job

The titles come from which roles get bundled. These are Fournier’s observed combinations, and the same title appears in several of them.

Columns are the seven roles above, in the same order.

Title it usually carriesR&DStrategyOrgExecFaceInfraBusiness
CTO, or Head of Engineering
CTO, Chief Scientist, Chief Architect, sometimes CPO
VP of Engineering, General Manager
CTO or CIO, possibly VP of Technical Operations
Head of Product or CPO, sometimes CTO
CTO or Chief Scientist, usually a cofounder
VP of Engineering, sometimes Chief of Staff

Read down the columns and two things show up. Organization never appears without execution, because designing teams you cannot hold to delivery is a broken half of a job. Execution appears without organization once, in the product row.

And CTO appears in five of the seven rows, with no single role common to all five. The R&D row and the infrastructure row share nothing at all. It is not one job with variations, it is several jobs sharing a word.

What the CTO is not

Fournier gets the negative definition out of the way first, and it is the part worth memorizing.

CTO is not an engineering role. It is not the top of the technical ladder. It is not the natural progression an engineer should aim for across a career. It is not a job most people who love coding, architecture and deep technical design would enjoy. And the CTO is not necessarily the best engineer in the company.

That is four sentences aimed at one belief, which tells you how often she has watched it cause damage. The belief is that the ladder continues upward through the same kind of work. It does not. It ends, and a different ladder starts.

What it is

Her definition: the CTO is the strategic technical executive the company needs at its current stage of evolution.

Both adjectives carry weight. Strategic means thinking long term, planning the future of the business and the things that make that future possible. Executive means taking that thinking and making it operational, by breaking down the problem and directing people to execute against it. Strategy without the executive half is a document. Execution without the strategic half is a delivery manager with a bigger title.

The CTO is an executive first and a technologist second. The reason is access, not status. You are meant to shape business strategy through the lens of technology, and you cannot do that from outside the room where the business problems get named.

you can see them you can staff them no seat other people's ideas only Business challenges Seat at the executive table Biggest technical opportunities and risks People allocated against them Technology shapes the business Engineering as pure execution arm
Businesschallenges
Seat at theexecutivetable
Biggesttechnicalopportunitiesand risks
Peopleallocatedagainst them
Technologyshapes thebusiness
Engineeringas pureexecution arm
The dashed path is the failure Fournier warns about: a technology team that only executes ideas handed to it.

The last edge is the one to watch. Other executives will always have ideas and needs for technology. Part of the job is protecting the technology team from becoming a pure execution arm for those ideas, with no room for its own.

The chief nerd trap

Fournier sets her model against a specific alternative: that the CTO should focus on purely technical issues, as the chief nerd.

Under her model, a CTO must find where the biggest technical opportunities and risks for the business are, and go at them. If that means a quarter spent almost entirely on recruiting, retention and process, that is not a detour from the job. That is the job, because that was the most important thing for the technology team at the time.

This is what makes the role hard to evaluate from outside, including by the person doing it. There is no fixed activity you can point at. The same week of work is excellent or negligent depending on what the company’s actual constraint was.

What to do with this

Two things, and they both happen before you have any authority to change anything.

Find out which combination you were hired for. Not from the title and not from the job description, which is written to attract rather than to describe. From what the CEO says the company’s next year depends on, and from which of the seven roles nobody is currently playing.

Then check it against what you want to do. The gap between the role you were hired for and the role you enjoy is where most CTO unhappiness lives, and it does not close by itself. Somebody who took the job because it was the next rung will find that the ladder went sideways.

The next lesson takes the most common source of confusion in that taxonomy, the line between CTO and VP of Engineering, and makes it precise.

Source: Camille Fournier, The Manager's Path, Ch. 8 'The Big Leagues'

Check your understanding

Answer to reveal the explanation. Nothing is scored.

1A recruiter tells you the company wants a CTO who will 'own the technical vision'. What have you learned about the job from that sentence?

Fournier's point is that CTO is one of the least well-defined roles in the technical world. The same title covers a technical cofounder, a promoted VP of Engineering, someone with no direct reports, and someone running all of engineering. 'Technical vision' does not narrow it. Finding out which combination they mean is the first task, not an optional clarification.

2Fournier says the CTO is an executive first and a technologist second. What is her reason?

The ordering is about access, not status. Technology decisions get their value from which business problem they attack. If you are not in the room where those problems are named, your technical judgment is being applied to a question someone else already chose for you.

3A CTO spends a quarter almost entirely on recruiting and interview loops. By Fournier's model, what is the right reading?

Fournier sets this against the idea of the CTO as 'chief nerd', focused on purely technical issues. The CTO's work is whatever the biggest technical opportunity or risk for the business currently is. Sometimes that is an architecture. Sometimes it is that you cannot hire fast enough to build one.

4Which pair of roles does Fournier say almost always travel together?

Organization owns staffing and structure; execution makes sure the work gets done. Splitting them gives you someone who designs teams they cannot hold accountable, or someone accountable for delivery who cannot change the team. Together they are the core of a VP of Engineering, which is the next lesson.

5You are the strongest engineer on a 12-person team and are offered the CTO role. What does this lesson say the offer is?

Fournier is blunt: CTO is not an engineering role, not the top of the technical ladder, and not a job most people who love coding and deep technical design would enjoy. Being the best engineer is close to irrelevant evidence either way. It is the most common reason people take the job, and the most common reason they are unhappy in it.

In Fournier's taxonomy, what are the seven roles senior technical leadership can play?
R&D; technology strategy/visionary; organization; execution; external face of technology; infrastructure and technical operations; business executive.
Is CTO the top of the engineering career ladder?
No. Fournier is explicit that CTO is not an engineering role, not the top of the technical ladder, and not the natural progression for engineers. The CTO is not necessarily the best engineer in the company.
What is Fournier's definition of a CTO?
The strategic technical executive the company needs at its current stage of evolution. Strategic means planning the long-term future of the business; executive means breaking that down and directing people to execute it.
Is a CTO an executive first or a technologist first?
Executive first, technologist second. Without a seat at the executive table and an understanding of the business challenges, a CTO cannot guide technology to solve them.
Which two roles almost always travel together in Fournier's combinations?
Organization and execution. Organization owns staffing and structure; execution makes sure things get done. Together they are the core of a VP of Engineering.
What does the 'chief nerd' framing get wrong about the CTO job?
It assumes the CTO focuses on purely technical issues. A CTO who is working on recruiting or process is not off-task; that is the job when it is the most important thing for the technology team at the time.
Why does the same title mean different jobs at different companies?
Companies mix and match the seven roles by business need, so 'CTO' covers many combinations. The role changes focus wildly by company, though most strong CTOs own some strategic function.